Privacy Policy – Payevoo

1. Introduction

MARVEN TECHNOLOGY LIMITED (“Payevoo”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website https://payevoo.com or use our services.

By using Payevoo website you agree with all the policies described on this page. Your personal data may be transferred to and processed at a destination outside the European Economic Area (hereinafter – “EEA”) including countries that have different data protection rules than your country. It may also be processed by the Payevoo’s staff or service providers operating outside the EEA and engaged by Payevoo for services provision.

By using Payevoo platform and services, You consent to your Personal Data being transferred to other countries.

2. Who we are

MARVEN TECHNOLOGY LIMITED is a company incorporated under the laws of England and Wales with company number 11289129 and having its registered office at 167-169 Great Portland Street, Fifth Floor, London, England, W1W 5PF. Our website address is: https://payevoo.com

3. Information collected

Payevoo collects different types of information for various purposes depending on your interaction with Payevoo.

Personal Data

While using Payevoo’s service, Payevoo asks you to provide certain personal information that can be used to contact or identify you, including first name and last name, email address, phone number, address, postal code and financial account details. Additionally, Payevoo may collect information about you and your business from third parties for the purposes of identification and verification as the Company is obliged to in accordance with legal requirements.

Transaction information

Payevoo saves your information such as transaction type, transaction amount, payer’s details (such as card, name, email), and address transaction comes from/sent to for the purpose of Payevoo’s services provision.

Information from third parties

Payevoo collects information from third parties such as Payevoo’s business partners, service providers and subcontractors, credit agencies and/or payment processors that are authorized to share such information.

Usage and Technical Data

Payevoo may also collect information about how the service and/or website is accessed and used (Usage Data). This Usage Data may include information such as your computer’s Internet Protocol address (i.e. IP address), browser type, browser version, the pages of Payevoo’s services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This information is used by Payevoo for the operation to increase the quality of the service, and to provide general statistics and analysis regarding the use of the website as well as for checking unauthorized access.

Information collected during correspondence with customer service

All the correspondence between you and any of Payevoo team members (whether through, including but not limited to email, telephone, website chat or postal correspondence) will be stored in your account for the purposes of the Payevoo’s customer service improvement. In accordance with applicable legislation, this information can be deleted or blocked.

Cookies

Payevoo uses Cookies and similar technologies to collect information about you. Information collected may include the type of device you use to have access to Payevoo website, your browser, software versions and your behaviour on the website.

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and for marketing purposes. You can manage your cookie preferences through your browser settings.

Other information

Payevoo also may ask for additional information about you and your business for identification, verification and KYC compliance purposes. Other data also could be gathered from publicly available information about you on selected social media websites, online registers, directories to carry out due diligence checks and for KYC purposes.

4. Purposes of data processing

Payevoo uses collected data for the following purposes.

To provide and maintain the service: The processing of personal data is necessary for the purposes of providing and maintaining the services. The company collects the data to make correct, legal and secure services possible for all of its customers.
To improve Payevoo platform and services: Payevoo uses collected data to improve design, and usability, to develop new features and new channels and forms of connection on the basis of customers’ needs concluded from analysis of data.
To provide customer care and support: Collected data is used to reach customer when required; to personalize all types of communication with customers. It may be notifications on services that are connected to the business model of the customer, or updates in terms of changes of service reinforced with certain appropriate circumstances.
To comply with applicable regulations and laws: Data required by Payevoo is used to meet the requirements of legal regulations.
Security purposes: Data collected is used for the purpose of security of Payevoo and its customers. It is due to avoid money laundering, potential fraud and illegal actions.
To notify you regarding changes in this privacy policy. Payevoo reserves the right to periodically make updates to this Privacy Policy. Every customer will be notified about the changes to keep you informed on how Payevoo is dealing with personal data.

5. Legal justifications to use your data

Payevoo processes your information for the purposes described in this policy, based on the following legal bases.

Consent: the individual has given Payevoo their consent to process their personal data for a specific purpose.

Contractual necessity: to conclude and keep our agreements with you, Payevoo needs to collect your personal data in order to be able to provide you with Payevoo services to a full extent.

Legitimate interests: where Payevoo has a business or commercial reason to use individuals’ personal information, so long as this is not overridden by individuals’ own rights and interests.

Legal Obligations: the processing is necessary for Payevoo to comply with the applicable law.

6. Data sharing and disclosure

Payevoo may share your personal data with service providers and legal authorities. Payevoo may employ third-party companies and individuals to facilitate Payevoo’s service, to provide the services, to perform Service-related services or to assist Payevoo in analyzing how services are used.

Payevoo may disclose your personal data in the good faith and belief that such action is necessary to:

To provide and analyse the services;
To comply with a legal obligation;
To protect and defend the rights or property of Payevoo;
To prevent or investigate possible wrongdoing in connection with the services;
To protect the personal safety of customers or the public;
To protect against legal liability.

7. Data Security

We treat your personal information confidentially. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

For higher level security, it is recommended to protect your password and use the latest up-to-date browser while using Payevoo platform.

8. Data retention

Your personal data is being retained for as long as it is necessary to fulfil the purposes it was collected for, for a timeframe in accordance with the respective regulation (e.g. laws regulating anti-money laundering obligations).

9. Your choices relating to marketing communications

You may change preferences in regard to direct marketing and receiving marketing communications from us. In such case, your personal data shall no longer be processed for such purposes. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link included in each message or by contacting us directly. Please note that opting out of marketing communications does not affect service-related communications necessary for your account or transactions.

10. Your choices relating to cookies

11. Children’s personal data

Payevoo does not direct and provide its services to any private individual under the age of 18 (children). Payevoo does not knowingly collect personally identifiable information from any person under the age of 18. Please contact Payevoo if you are a parent or guardian and you are aware that your children have provided Payevoo with personal data.

12. Your rights under the General Data Protection Regulation

You have certain data protection rights under General Data Protection Regulation (GDPR) and the UK General Data Protection Regulation (UK GDPR) and the UK Data Protection Act 2018.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request the deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact Payevoo to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to processing of your Personal Data by Payevoo.
The right of restriction. You have the right to request that Payevoo restricts the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information that Payevoo has on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time when Payevoo relies on your consent to process your personal information. Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the United Kingdom (UK) or the European Economic Area (EEA).

Payevoo aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed about what Personal Data Payevoo holds about you and if you want it to be removed from Payevoo’s records and systems, please contact Payevoo.

13. Contact information

If you have any questions about this Privacy Policy, processing of your personal data or your rights, please contact us by email [email protected].